Define “done” together
Name the items, rooms or outcome included in the request. Check placement, cleanup and any remaining questions before confirming completion.
Useful support starts with the same task details everyone agreed to at the beginning.
Name the items, rooms or outcome included in the request. Check placement, cleanup and any remaining questions before confirming completion.
Use the request reference, a short explanation and relevant task photos. Avoid sending passwords, payment-card details or unrelated personal information.
Use your account’s messages and support area for an existing request. Use the public contact form for general questions.
When public information isn’t enough, share the context through the right account or support route.