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QUALITY & SUPPORT

A clear finish. A clear way to ask for help.

Useful support starts with the same task details everyone agreed to at the beginning.

01

Define “done” together

Name the items, rooms or outcome included in the request. Check placement, cleanup and any remaining questions before confirming completion.

02

Raise a concern with context

Use the request reference, a short explanation and relevant task photos. Avoid sending passwords, payment-card details or unrelated personal information.

03

Keep the record connected

Use your account’s messages and support area for an existing request. Use the public contact form for general questions.

A USEFUL NEXT STEP

Bring us your question.

When public information isn’t enough, share the context through the right account or support route.

Find support